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Frequently Asked Questions (FAQ)

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Before You Apply

If you’re not sure if you're an international student, see International or Domestic - How Do I Know.

For more information about the OCAS International application process, begin by reading Applying to a Post-secondary Institution as an International Student.

How We Can Help

Here are the types of things that we can help you with:

  • Login issues

  • Resetting your password (if you already have access to your account)

  • Resending the account access email (when the post-secondary institution already sent it to the correct email, but the link has expired)

  • How to make changes to your profile

  • How to upload documents

  • How to submit your application

  • Technical issues

IMPORTANT: We do not make admissions decisions, nor can we make changes to your application.

For assistance with anything not listed above, please contact the institutions directly.