What is your contact information?
Visit the Contact Us page on the Ontario Colleges website for our full contact information.
What are your hours of operation?
Our Call Centre is open Monday to Friday, 8:30 a.m. to 4:30 p.m. ET. Our online chat is available from 8:30 a.m. to 5:30 p.m. Monday to Thursday and 8:30 a.m. to 4:30 p.m. on Fridays. We are closed on statutory holidays.
We do offer extended hours for email and telephone services during peak application processing times, such as around the Equal Consideration Date. These hours will be posted on the Contact Us page on the Ontario Colleges website as the time approaches.
What about students with disabilities?
We strive to be AODA compliant for users with disabilities. If for any reason you are not able to access information on this website, please contact us at 519-763-4725 or toll-free at 1-888-892-2228.
For information on accessible learning services at individual colleges, contact the colleges directly.
How do I get help?
You can get help from us using any of the methods listed on the Contact Us page on the Ontario Colleges website.
What is your Privacy Policy?
Please read the Privacy Policy page.
What does OCAS stand for?
OCAS stands for Ontario College Application Service, which is the corporate brand for our organization used by our stakeholders (high schools, school boards and colleges). Ontario Colleges is the brand name we use for our customers - our applicants.
Do you offer career counselling?
We don't offer career counselling. To talk about your options, speak to a high school guidance counsellor, contact a career counsellor at one of the colleges, or use the career planning tools offered by Employment Ontario.