---
title: "Frequently Asked Questions (FAQ)"
slug: "faq-int"
description: "You might have lots of questions about the application process. Here's where you can find answers."
updated: 2025-11-18T23:32:08Z
published: 2025-11-18T23:32:08Z
canonical: "help.ocas.ca/faq-int"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ocas.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions (FAQ)

## Before You Apply

If you’re not sure if you're an international student, see [International or Domestic - How Do I Know](/international/docs/international-or-domestic-applicant-how-do-i-know).

For more information about the OCAS International application process, begin by reading [Applying to a Post-secondary Institution as an International Student](/international/docs/applying-to-college-international).

## How We Can Help

Here are the types of things that we can help you with:

- Login issues
- Resetting your password (if you already have access to your account)
- Resending the account access email (when the post-secondary institution already sent it to the correct email, but the link has expired)
- How to make changes to your profile
- How to upload documents
- How to submit your application
- Technical issues

**IMPORTANT**: We do not make admissions decisions, nor can we make changes to your application.

For assistance with anything not listed above, please [contact the institutions](https://www.ontariocolleges.ca/en/contact-the-colleges) directly.