If you are working with an agent, they created your account and application, and you might not have access to the account. If you have questions about your application, you must contact your agent.
Getting access to your account
If required, you can request access to your account.
Contact the international education department at the institution.
When you have been granted access, you will receive an email from the institution with instructions for:
Creating an account for the first time
Linking your application to an existing account
The institution will provide you with access using your email address. You cannot change this email address and neither can OCAS. If you want to access your account using a different email address, you must contact the institution’s international department.
Linking your application to an existing account
After you set a password on your account, you can link it with your international application by following the steps in the email that you received from the institution.
Important: Make sure you select Link application to existing account. The link is valid for 30 days. If the link has expired, an error message is displayed. To request another link, contact our Customer Contact Centre.
Here is an example of the email from the institution, which includes the application ID, applicant’s name, and instructions for creating a new account or linking to an existing application.
Logging Into Your Account
Now that your account is set up and linked to your application, you can log in by going to to one of the following sites:
The Apply Now - International Applicants page on the Ontario Colleges website and select the Log In link for the institution.
The International department website of the institution.