Requesting Deferrals or Refunds
  • 30 Jan 2024
  • 1 Minute to read
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Requesting Deferrals or Refunds

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    Light
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Article Summary

Request a Deferral

If you have decided to withdraw acceptance of an offer after you made a payment, you might be able to request a deferral.

  • On the Offer Details page, select Request Deferral.

In the Offer Details, the Request Deferral button is circled in red.
  • In the Deferral Request Documents section, upload documents to support the request.

On the Request Deferral page, in the Deferral Request Documents section, you can upload the document to support your request.
  • In the Deferral Request Details section, select a Term, Credential Type, and Program Name from the lists.

In the Deferral Request Details section, the current offer to the Bachelor of Business Administration program is displayed. You must select a term, credential type, program name, and provide an additional instructions for the deferral request.
  • In the Additional Requests text box, provide additional information to support the deferral request; then select Save.

Request a Refund

If you have withdrawn the acceptance of an offer, and you don’t want to defer the offer, you might be able to request a refund instead.

  • On the Offer Details page, select Request Refund.

In the Offer Details, the Request Refund button in circled in red.
  • In the Refund Request Details section, upload documents to support the request.

On the Request Refund page, in the Refund Request Details section, you must upload a copy of the document that support your request.
  • In the Additional Requests text box, provide additional information to support the refund request; then select Save.


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