This article describes how applicants can request a chat transcript to be sent to them after using our Live Chat for assistance. The Live Chat button is located on our ontariocolleges.ca website in the footer.
During a chat session, an applicant can click on the envelope icon in the top left corner. These screenshots are from the applicant’s point of view.
The applicant can indicate which email address they would like the transcript emailed to.
Then, when the chat conversation is done, the applicant must follow all the prompts to close the chat, so that the email will be sent to them. These are the steps that the applicant would use to end the chat.
Here is what the email looks like.
