---
title: "Frequently Asked Questions (FAQ)"
slug: "faq-cdn"
description: "Find answers to common questions about the Ontario Colleges application. Explore FAQs on applying, transcripts, payments, deadlines, and more."
updated: 2026-07-15T12:42:48Z
published: 2026-07-15T12:42:48Z
canonical: "help.ocas.ca/faq-cdn"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ocas.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions (FAQ)

## Before You Apply

If you’re not sure if you're a Canadian student, read [Domestic or International - How Do I Know](/domestic/docs/domestic-or-international-applicant).

For more information about the college application process, begin by reading [The Application Process](/domestic/docs/application-process).

## Before You Contact Us

Start by searching the Help Centre for answers to your questions. If you can’t find what you’re looking for, [contact us](https://www.ontariocolleges.ca/en/contact-us#how-to-reach-us).

> [!WARNING]
> IMPORTANT
> 
> When you contact us, please provide either your Ontario Colleges **application number** (9 digits) or your **account number** (12 digits).