---
title: "Completing Your Profile"
slug: "completing-your-profile"
description: "Update your profile by adding personal information such as your middle name, mailing address, and phone number."
tags: ["Personal Information"]
updated: 2025-11-19T15:12:33Z
published: 2025-11-19T15:12:33Z
canonical: "help.ocas.ca/completing-your-profile"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ocas.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Completing Your Profile

Now that you’ve got your account set up and can log in, it’s time to add details about yourself.

## Add Personal Information

Start by adding personal details, such as your first language and mailing address.

**Note**: You cannot change your legal last name, legal first name, or date of birth. If any of these must be corrected, contact our [Customer Contact Centre](https://ontariocolleges.ca/en/contact-us).

- On the Personal Information card, select **Get Started**.

![The Your Profile page for the example applicant includes two cards. One for Personal Information, and one for Education.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_8_EN.jpg)

### Basic Information

The Personal Information page opens, where you can add details such as Middle Name or Preferred Name.

**Note**: You cannot change your first name, last name, or date of birth.

![On the Personal Information page, in the Basic Information section, the Legal First name is Sandi, the Legal Last name is Test, and the Date of Birth is December 16, 2001.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_9_EN.jpg)

- (Optional) If you like, you can add the following details:
  - Title
  - Middle names
  - Preferred name – If you have a short name or nickname that you prefer to be called, add it here.
  - Previous legal last name – If your school records or other documents use a different last name, add it here. Otherwise, you can leave it blank.

**Note**: Your previous legal last name is important for post-secondary transcript requests since you cannot specify a previous legal last name when you declare post-secondary education.

- Select a **Gender Identity** and your **First Language** and indicate whether your parents or guardians attended post-secondary schools.

![For the example applicant, Another Gender Identity is selected, and First Language is English. For the question about parents attending university or college, Yes is selected.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_10_EN.jpg)

### Address & Contact

- Add a valid mailing address, phone number, and email address.

**Note**: This email address is the one that colleges will use to communicate with you.

![In the Address & Contact section, the example applicant's address is verified as valid. Their mobile phone number and contact email address are also displayed.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_11_EN.jpg)

### Citizenship & Residency

- In the Citizenship & Residency section, the Country of Citizenship and Status in Canada that you selected when you created the account are displayed. You can change these details, if required.

![In the Citizenship & Residency section, No is the selected response to the question about Indigenous descent.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_12a_EN.jpg)

- If you are a Canadian Citizen and consider yourself a person of Aboriginal descent, select **Yes**; then select one of the Aboriginal Ancestry check boxes.

![In the Citizenship & Residency section, Yes is the selected response to the Indigenous descent question. None of the indigenous identity check boxes are selected.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_12b_EN.jpg)

- Select your **Country of Birth** from the list.

### Sponsorship

- Select a Sponsorship response from the list.

**Note**: Financial aid, such as OSAP, a bursary, or a scholarship you are receiving, is not considered sponsorship.

![In the Sponsorship section, the dropdown list is open and No Sponsorship is highlighted.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_13_EN.jpg)

### Applicant Diversity Census

If you choose, you can provide details about yourself relating to equity, diversity, and inclusion – such as ethnic group, religion, or sexual orientation.

![A portion of the Applicant Diversity Census page where the purpose for collecting the information is explained.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_14_EN.jpg)

Read the information carefully and select the check boxes that apply to you. If you choose not to provide details, select **Prefer not to answer**.

### Military Connected Learners

You can indicate that you or a member of your immediate family are a veteran or currently serving in the armed forces.

![In the Military Connected Learners section of the Personal Information page, Yes is the selected response.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_15_EN.jpg)

- When you have completed all the sections, select **Save & Continue**.

Your contact details are displayed on the Your Profile page, on the Personal Information card.

![On the example applicant's Your Profile page, their name, date of birth, email address, phone number, and address are displayed on the Personal Information card.](https://cdn.us.document360.io/98c48b39-7164-46f0-8769-e87df43b09f3/Images/Documentation/Create_App_Cdn_16_EN.jpg)