Completing Your Profile

Now that you’ve got your account set up and can log in, it’s time to add details about yourself.

Add Personal Information

Start by adding personal details, such as your first language and mailing address.

Note: You cannot change your legal last name, legal first name, or date of birth. If any of these must be corrected, contact our Customer Contact Centre by phone or live chat.

• On the Personal Information card, select Get Started.

Basic Information

The Personal Information page opens, where you can add details such as Middle Name or Preferred Name.

Note: You cannot change your first name, last name, or date of birth.

• (Optional) If you like, you can add the following details:

  • Title

  • Middle names

  • Preferred name – If you have a short name or nickname that you prefer to be called, add it here.

  • Previous legal last name – If your school records or other documents use a different last name, add it here. Otherwise, you can leave it blank.

Note: Your previous legal last name is important for post-secondary transcript requests since you cannot specify a previous legal last name when you declare post-secondary education.

• Select a Gender Identity and your First Language and indicate whether your parents or guardians attended post-secondary schools.

Address & Contact

• Add a valid mailing address, phone number, and email address.

Note: This email address is the one that colleges will use to communicate with you.

Citizenship & Residency

• In the Citizenship & Residency section, the Country of Citizenship and Status in Canada that you selected when you created the account are displayed. You can change these details, if required.

• If you are a Canadian Citizen and consider yourself a person of Aboriginal descent, select Yes; then select one of the Aboriginal Ancestry check boxes.

• Select your Country of Birth from the list.

Sponsorship

• Select a Sponsorship response from the list.

Note: Financial aid, such as OSAP, a bursary, or a scholarship you are receiving, is not considered sponsorship.

Applicant Diversity Census

If you choose, you can provide details about yourself relating to equity, diversity, and inclusion – such as ethnic group, religion, or sexual orientation.

Read the information carefully and select the check boxes that apply to you. If you choose not to provide details, select Prefer not to answer.

Military Connected Learners

You can indicate that you or a member of your immediate family are a veteran or currently serving in the armed forces.

When you have completed all the sections, select Save & Continue.

Your contact details are displayed on the Your Profile page, on the Personal Information card.